Since the late 90’s I’ve worked in corporate training teams, having had to write the content from scratch to building entire programs and curriculums from just an idea… with a little help along the way.

Some of my biggest achievements have been in enabling sales teams to grow their value to their customers, with a variety of toolkits, business flowcharts and step by step guides. Making the sales process so much easier. Helping them to understand the product they sell in an ever-changing technological minefield.

Having the knowledge is one thing, but knowing how to behave, how to handle the sale and what to say & do, and how you make the customer feel, is more often than not much more important. Emotional intelligence and a positive customer experience are taught in a fun and inviting way.

Standing in front of a class and teaching them something new, is what I live for. Seeing people move from zero to hero and the lights going on and giving them confidence in what they say, what they do, and having them succeed – that’s the most amazing outcome a teacher can have.

I can stand in as a facilitator in your business, deliver existing content or consult and design something brand new – and deliver it – using modern technology and the ways of the future, or in the old-fashioned face to face manner.

Go on, book me today!